Privacy Policy

Last Updated: 20-Jun-2023

Welcome to the Privacy Policy page of Hanoi Haven. This page describes our policies regarding the collection, storage, protection, and use of user data. By using our service, you agree to the terms outlined below.

Data Collection and Storage

We only collect and store user data that is necessary to provide our services and improve your user experience. This may include personal information such as your name, contact details, and billing information. We collect this data through our website or mobile application when you voluntarily submit it to us during the registration or booking process.

To enhance our services, we also collect anonymous data automatically through third-party tools like cookies and Google Analytics. This traffic data may include your IP address, browser type, the pages you visit, and other anonymous user statistics. Hanoi Haven strictly complies with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Data Use and Sharing

Hanoi Haven uses the collected data for several purposes:

  • Providing and maintaining our services to you
  • Personalizing your experience and preferences
  • Communicating service-related announcements and updates
  • Analyzing and improving our services based on user interactions
  • Complying with applicable laws, regulations, or valid government requests
  • Protecting company rights, privacy, safety, and property, as well as those of our users

We do not sell, trade, or rent your personal information to third parties without your explicit consent. However, we may share certain data with trusted third parties that assist us in operating our business, such as payment processors, service providers, and analytics tools. These third-party service providers are obligated to handle your data securely and confidentially, and they must comply with applicable data protection regulations.

Users’ Rights

As an Hanoi Haven user, you have the following rights regarding your personal data:

  1. Right to Access: You have the right to request access to any personal information we hold about you.
  2. Right to Correction: If you believe that the data we have is inaccurate or incomplete, you may request corrections or updates.
  3. Right to Deletion: You have the right to request the deletion of your personal data. However, we may retain certain information to fulfill legal obligations or protect our legitimate interests.
  4. Right to Object: You have the right to object to the processing of your personal data for specific purposes noted in this policy.

Data Security

Hanoi Haven takes data security very seriously and employs measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We follow industry-standard practices and utilize data encryption, firewalls, secure networking protocols, and regular security audits to safeguard your data at all times.

Please note that despite our best efforts, no method of data transmission or storage over the internet can guarantee absolute security. You share your information at your own risk.

Children’s Privacy

Hanoi Haven’s services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under this age. If we become aware of such data being collected, we will take immediate steps to delete it.

Changes to this Privacy Policy

Hanoi Haven may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or industry-specific standards. When we update the policy, we will revise the “Last Updated” date at the top of this page. We encourage users to review this policy regularly to stay informed about how we handle and protect their personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please do not hesitate to Contact Us at:

Hanoi Haven (Address Line 1) (Address Line 2) (City, Postal Code) (Country)

Email: [email protected]

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